Service Plans
Maintenance plays a large and vital role in all Data Centres. No Data Centre would operate effectively and efficiently without a proper maintenance plan in place, specifically designed to prevent problems before they occur and ensure all components and equipment are in best possible working order.
ALTRON Service Plans are designed to provide optimal support and maintenance for any given situation at an optimal cost – no excess, no wasting. You can choose from either our standard service plans (as per the back page) or additionally we can create a custom service package to exactly suit your needs.
The Key Client Benefits of ALTRON Service Plans are:
- Reduced maintenance and operation costs through structured maintenance planning
- Increased availability – minimization of faults and downtime
- Rapid response and repair (as per service parameters)
- Connection to our 24x7x365 Central Control & Monitoring Centre
- Training of your staff in operation and maintenance basics
- Access to our highly qualified team of Technicians and Engineers as well as On-Call personnel.
- Ecological disposal of waste materials
ALTRON Service plans do not only offer the benefits mentioned about, but also many other tangible and intangible benefits that make your life easier. When you purchase a Service Plan from ALTRON, you not only get the plan, but the backing and support of a company active for over 20 years in the industry. Our Plans are based on our knowledge of Data Centres and experience of Maintenance & Operation of hundreds for sites for many different clients in varying industries and are constantly updated to ensure they are as effective and up-to-date as possible to lower costs and downtime.
ALTRON has developed its own highly advanced monitoring system for Data Centres, as well as a Control & Monitoring Centre, staffed 24x7x365, where we monitor our client's sites. Depending on your Service Plan level you too can have your site remotely monitored – this allows us to notice problems before they become critical, as well as expediting repairs and making sure technicians arrive at your site equipped with the proper parts. All of this results in less downtime for you as well as reduced costs.
