Data Center Infrastructure Management (DCIM) is a comprehensive tool for the administration and management of data center infrastructure that limits operational risks and reduces operating costs.  Perfect, detailed knowledge of data centers enables efficient operations and planning the use of all resources.  We implement and operate DCIM solutions from all vendors and make use, when doing so, of our long-term experience with designing, building and operating data centers around the world. The DCIM solution is supported by its own team of certified specialists.

Modules – key features

The DCIM solution includes a whole array of modules that can be combined as you like to create a custom-made solution to satisfy even the most demanding customers.

Asset management module

The basis of DCIM is always a module for full inventory of IT and non-IT equipment for data centers including all attributes and information. The equipment inventory always derives from a supplied catalog of devices. The system uses an info tree-type structure for the easy, transparent display of the device inventory.  The module offers functionality for creating mutual connections between individual devices in the power source and communication layers. This simplifies planning and provides documentation for finding root causes of problems or their unavailability. The Asset Management module together with visualization and the Drag-and-Drop functionality provides a user-friendly environment for easy work with the infrastructure.

Visualization modules

The DCIM solution's visualization component provides a graphic interface for visualizing the location of buildings, data rooms and/or independent distributors for technology.  It also offers an interactive platform for placing, moving and planning equipment (usage) and connections using the Drag-and-Drop functionality.  Meanwhile, it also serves as a comprehensive tool for visualizing capacity views of data centers and individual distribution technologies while using 2D and 3D technologies to display spaces including calculations and visualizations of CFD streams.

Change and Workflow management modules

The modules for design, creation and management of processes in data centers serve to issue and manage changes and requirements for individual technologies.  These can be processed by individuals or entire groups of solution users.  In some systems, a simple workflow editor is available for creating schemes of actual processes. It is also possible to configure email notifications and rights to operations from processes for individual users. It also contains an oversight dashboard showing the current status of all requirements and the statistics on their delivery (onboarding).  Thus, the DCIM enables the management of all data-center-related processes using a single tool. It also pushes down purchase prices for other ticketing systems, or even the integration of the existing system; for example, BMC Remedy, HP Service Desk, CA Service Desk Manager, etc.

Managerial modules

The DCIM system also includes modules for reporting and displaying the current data center status or changes and processes in progress.  It also serves for regular reporting on the data center's state of operations, as well as for the current display of key performance indicators.  Graphic visualization helps to visualize quickly and efficiently data from database systems.  It is possible to configure your own reports and dashboards in the systems, depending on your needs, by using user editor tools.

Intelligent modules

The DCIM system provides modules for quick, efficient data center management (administration) that autonomously, per supplied criteria, propose and plan changes to infrastructure: whether it involves individual devices or the implementation and migration of entire data rooms. The systems automatically evaluate state of usage and availability of required technology attributes at the installation site and propose the best solution without the complicated verification of the actual status. Based on the capacity usage history, the system can predict future usage demand and based on that propose and modify planned changes.

Customer-based approach

DCIM applications enable the set-up of customer access to the DCIM system not only for data center service users, but also for suppliers and other users: either via the customer portal or based on limited user rights to access only the managed technology. The benefits deriving from this are evident both for operators as well as data center customers who have access to all they need as concerns their own hosted technology.

Implementation and integration

We offer project analysis, deliveries and DCIM system implementation based on customer requirements.  We also support the integration of the DCIM system and the AIMON monitoring system which is essential for displaying current data from the technologies in the DCIM and which serves as a valuable tool for subsequent reporting.


Central Bank of Oman

The client uses the DCIM system to manage all IT and non-IT infrastructure of the data center. Also, using DCIM, it can analyze impacts and plan expansion of data center IT capacity.  The DCIM system is used also for process management as part of Facility Management for the data center.  This also includes management of subcontracts for specialized service (maintenance) activities.


The client makes use of DCIM in combination with an integrated monitoring system.  Using the DCIM, they can manage data center infrastructure including planning changes and follow through with Facility Management activities. Also, thanks to a connection with the monitoring system, they have a visualization of the data center with an overview of current energy usage for individual devices and other operational parameters. Thanks to the DCIM's connection to real operational data, it is also possible to generate more precise outputs and carry out what-if analyses.

Key features

  • Ensures easy, quick access to the inventory for all data center users, including customers
  • Helps optimize the location of technologies inside the data center and supports decision-making about the location of technologies when sorting out new projects and migrations; always with an aim of lowering operating costs and PUE
  • User support for data center technologies and limiting human errors, easy root analysis of problems
  • Fast, simple monitoring of key data center parameters including reporting options
  • Supports efficient planning of data center operations for cutting operating costs and risks
  • Suitably notifies users of unsuitable or inadequate IT and non-IT system configurations as part of the data center
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